Objective
To find a creative outlet as a technical evangelist to promote open source, business innovation, and job satisfaction to end users. Their success is our success.
Summary of Skills
- Linux Systems Engineer (11 years): RHEL, CentOS, Fedora, Ubuntu
- Solutions Architect (2 Years): demonstrate assigned technologies and their impact on business
- Open Source Advocate and Technology Enthusiast
- Soft Skills: Activator (Clifton Strengths), Team player, customer success-oriented, organized, skilled at time management, deep desire to learn, passionate
Education and Certifications
Employment History
Red Hat, Dec 2019 – Present
Solutions Architect
- 30-person customer success team targeting the Telco industry
- Introduce prospects to industry trends
- Work with the customer to provide demos and Proof Of Concepts to show how Red Hat could improve their operations
- Attend conferences and meetups promoting Red Hat, DevOps, and Open Source
- Oversaw the creation of telco labs on AWS and bare metal
Technical Marketing Manager
- Social Media Manager for Red Hat Enterprise Linux (https://twitter.com/rhel)
- Live stream host on RHEL Presents and Into the Terminal (https://www.youtube.com/c/RedHatEnterpriseLinux)
- Technical Release Captain for RHEL 9 (May 2022)
- Work with engineering to provide demos and blogs to show how Red Hat could improve customer and prospects’ IT operations
- Attend conferences and meetups promoting Red Hat, DevOps, and Open Source
GitLab, Jan 2019 – Dec 2019
Solutions Architect
- 4-person customer success team targeting the commercial space (1 – 1,999 seats)
- Introduce prospects to GitLab (the company and the product)
- Evaluate existing infrastructure (IE Jira, Jenkins, etc) and determine pain points
- Work with the customer to provide demos and Proof Of Concepts to show how GitLab could improve their operations
- Work with sales and Technical Account Managers to ensure a smooth transition from pre-sales to customer
- Attend conferences and meetups promoting GitLab, DevOps, and Open Source
Ascend Learning, Sep 2017 – Dec 2018
Linux Systems Engineer
- 12-person team responsible for nearly 500 Linux servers
- Deployed Spacewalk (Satellite) to manage internal repositories and manage patch schedules
- Utilized SaltStack to automate and manage Linux servers
- Proof of Concept for enterprise deployment of Docker
Unisys, Jan 2015 – Sep 2017
Release Systems Administrator
- Contractor for GSA, 12-person support team
- Support 200+ Linux servers
- Monthly OS patching, Linux user management, web application release
- Rolled out RHEL7 servers to replace aging Solaris and RHEL6 servers
- Dedicated Systems Engineer for CI/CD Pipeline (GitLab, Jenkins, Jira, Confluence)
Other Experiences
- Open Source Advocate:
- Podcast Host: Sudo Show (2020 – 2021), 40,000+ views
- Destination Linux Network Contributor (2020 – 2021)
- Social Media Influencer: https://twitter.com/itguyeric
- Conference Speaker: https://gitlab.com/itguyeric/talks
- Social Media Manager for the 2018 Libre Application Summit (Gnome Foundation)
- Concert Lighting Designer (2012 – 2018)
- Let There Be Light: Owned my own business
- Volunteered with houses of worship and not-for-profits
- Worked with lighting and audio
