Technical Product Marketing Manager | Open Source Advocate | DevOps & Infrastructure Enablement

Kansas City, MO | 816–304–2193 | eric@itguyeric.com | linkedin.com/in/itguyeric 

Resume: [Downloadable PDF]

Experienced in owning positioning, messaging, and go-to-market for security and infrastructure products. Known for breaking down complex security posture, risk, and operational concepts into clear narratives and enablement that resonate with under-resourced IT and security teams.

Core Competencies 

  • Product Marketing Strategy
  • Go-to-Market Planning
  • Cross-Functional Team Leadership
  • Content Development & Thought Leadership
  • Market Research & Competitive Analysis
  • Customer Journey Mapping
  • Sales Enablement
  • Open Source Advocacy & Community Engagement
  • Pragmatic Institute framework

Professional Experience

TuxCare – Palo Alto, CA (Remote)
Product Marketing Manager | Jun 2025 – Dec 2025

  • Owned product marketing strategy and go-to-market execution for Linux security and posture-adjacent lifecycle solutions, including positioning for regulated industries.
  • Built GTM playbooks and messaging frameworks that aligned product, marketing, and sales around clear buyer personas, value narratives, and competitive positioning.
  • Led content-driven launches, translating complex kernel and security concepts into practical stories for CISOs, platform teams, and Linux administrators.
  • Created strategic messaging guides and competitive battlecards using Pragmatic Institute-style frameworks to support enterprise sales and enablement.
  • Developed full-funnel content ecosystems (blogs, webinars, video walkthroughs, email, social) to support awareness, education, and adoption.
  • Accelerated campaign execution by 3x through GenAI-assisted workflows while maintaining technical accuracy and narrative consistency.

Johnson County Community College – Overland Park, KS
Adjunct Professor  | August 2025 – Present

  • Teaching Introduction to Linux Systems Administration with a focus on real-world operations, security fundamentals, and production best practices.
  • Translate complex technical concepts into clear, practical instruction for students entering IT, DevOps, and infrastructure roles.
  • Design lectures and coursework emphasizing hands-on learning, troubleshooting, and operations thinking.

Red Hat – Raleigh, NC (Remote)
Technical Product Marketing Manager | July 2021 – March 2025
Solutions Architect | December 2019 – June 2021

  • Led technical product marketing and content strategy for Red Hat Enterprise Linux (RHEL), supporting developer, operator, and enterprise IT audiences across global markets.
  • Owned and scaled RHEL’s media and social presence, including YouTube, livestreams, webinars, and social platforms, driving 30% growth in live viewership and 19.6% YoY subscriber growth in 2023.
  • Hosted and produced “RHEL Presents,” a recurring livestream and video series combining product demos and expert interviews; delivered 2 product webinars in 2023 reaching 2.6K+ viewers.
  • Served as Technical Release Captain for RHEL 9, coordinating cross-functional teams to deliver a cohesive launch and contributing to a 25% increase in B2B lead engagement around release activities.
  • Represented Red Hat at industry conferences and community events, delivering technical talks and demos that reinforced trust and open source credibility.

GitLab – Remote
Solutions Architect  | January 2019 – December 2019

  • Partnered with sales and customer success teams to introduce and position GitLab for commercial accounts, supporting adoption across DevOps and CI/CD workflows.
  • Delivered technical demos and partnered with Sales and Technical Account Managers to support onboarding and early customer success.
  • Designed and launched a monthly release-aligned webinar series, driving user education and product adoption.

Ascend Learning – Kansas City, MO
Linux Systems Engineer | September 2017 – December 2018

  • Managed and maintained ~500 Linux servers, supporting availability, security, and performance across production environments.
  • Automated patching and systems management using Spacewalk and SaltStack, improving operational efficiency and consistency.
  • Led a Docker proof of concept, demonstrating the value of containerization for enterprise workloads.

Projects

Fedora Project Podcast
Podcast Host | March 2021 – March 2025; January 2026 – Present
Produced and hosted the official Fedora Podcast, spotlighting open source innovation and Fedora community leaders.

  • Grew total downloads to 64,575+ across 41 episodes with over 25 hours of content
  • Boosted subscriber growth by 196% QoQ and improved average view duration to 7:49 in Q3 2024
  • Collaborated with Fedora Marketing and open source contributors to align messaging and boost community reach

The IT Guy – Tech Media & Community Engagement, Social Media Manager, Conference Speaker

Technology Proficiencies 

Linux Systems Administration (Red Hat Enterprise Linux, CentOS, AlmaLinux), Docker/Podman, Container orchestration concepts, Homelab, Proxmox, Git, GitLab, CI/CD workflows, Webinar Platforms (BrightTalk, YouTube)

Education

Keller Graduate School – Remote, 2014
Masters of Science (M.S.) Information Systems Management

DeVry University – Kansas City, MO, 2009
Bachelor of Science (B.S.) in Network Communications Management

Red Hat Certified Systems Administrator – RHEL 8 (credentialed, not current)