The Art of Continuous Improvement | The IT Guy Show Ep. 8

We all seem to picture arriving at some tech paradise where everything just works. After 17 years in IT, I feel safe saying that day never comes. That does not mean we stop trying, though, so I brought on Nathen Harvey to talk about how teams that embrace the chaos still make huge strides.

A few things worth carrying away from this one:

• There is no finish line. The goal is not a perfect environment. It is a team that keeps getting better even when things are messy.
• DORA gives you a compass. Nathen walked me through what DORA is and how it helps organizations see where to improve instead of guessing.
• Continuous learning is the engine. We got into continuous learning at both the personal and organizational level, and how automation frees you up to keep improving.

If the pursuit of perfection has ever burned you out, this is a healthier way to think about getting better.